Our Free to Call and Use Help Lines
If you are worried about sleep apnoea, having difficulty in coming to grips with CPAP treatment, or just need a bit of practical advice, why not ring one of our help lines. This service is available to members and non-members.
You will get friendly and confidential advice. Each volunteer has a file of useful information and a wealth of personal experience.
Please note we do not provide medical advice. If you suspect that you may be suffering from sleep apnoea please consult your GP who will be able to refer you to a sleep clinic.
Please call our new Freephone number 0800 025 3500 and select option 1 this will connect you to one of our volunteers.
The SATA Helpline volunteers have been overwhelmed in recent months with calls relating to problems about driving and sleep apnoea resulting from the earlier changes to the DVLA rules. Even though DVLA have now adopted more sensible rules, calls to the Helpline on this issue are continuing at an unsustainable level.
Updated guidance is available on this website for those of you who are suspected of having, or who have been diagnosed with sleep apnoea and need help in deciding whether or not you need to notify the DVLA, and if so, how to do so. There is also updated guidance for those whose licence has already been withdrawn. We will still offer advice if it is not covered by information on our website, so we ask you to email us or if you do not use email, we have a new DVLA Enquiry line where you can leave a voicemail.
Therefore from now on, our limited resources mean we must request that calls to the Helpline relate to general Sleep Apnoea issues:
For sleep apnoea issues dial 0800 025 3500 and choose option 1.
DVLA Enquiry Line for those not using email and we will get back to you as soon as we can:
For DVLA issues, dial 0800 025 3500 and choose option 2.
Our previous number, 0845 038 0060 will be discontinued and if you call this you may incur significant costs, dependent upon your service provider and whether calling from a land line or mobile.
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